BSS: Customer Care in Difficult Situations

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Name: BSS: Customer Care in Difficult Situations
Date: April 20, 2004
Time: 7:45 AM - 10:00 AM CDT
Event Description:
In this session you will learn: How to prevent customer confrontations How to diffuse customer concerns How to create win/win outcomes Date: Tuesday, April 20 Time: 7:45-10:00 a.m. Location: Express Personnel Regional Training Center Cost: Session: $40 member $50 non-member Series: $111 member $121 non-member
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