Hospitality 1st at Your Service Management Workshop
Name:
Hospitality 1st at Your Service Management Workshop
Date:
March 28, 2007
Time:
1:00 PM - 5:00 PM CDT
Event Description:
Cost $15.00
This workshop looks at the big picture of service in the workplace, and helps managers identify service gaps and key drivers for success in providing service that builds relationships with your customers. You will learn: Customer's View of Quality; Service Gaps; and How Customers Judge Your Service.
